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EFT resources 

December 9, 2019    

As of January 1, 2019, all participating providers must register for and maintain electronic funds transfer (EFT) capability for the payment of claims, capitation, and incentive-based programs. EFT registration enables a direct electronic payment from Independence to your bank account versus mailed check payments that can be lost or take several days to reach you.

This requirement is reflected in the Provider Manual for Participating Professional Providers and the Hospital Manual for Participating Hospitals, Ancillary Facilities, and Ancillary Providers.

The benefits of EFT

There are several benefits of using EFT over conventional paper-based methods, including:

  • higher security
  • faster access to funds
  • reduced administrative processing time

EFT resources

Below are resources to assist you in registering and maintaining EFT capabilities with us.

EFT registration

We have created an EFT Attestation and Registration Guide for both participating and non-participating providers.

If you are a participating provider, use the NaviNet web portal (NaviNet Open) to register for EFT.

If you are a non-participating provider, you must complete the Electronic Funds Transfer Enrollment Form – For non-participating providers after reviewing the EFT Attestation and Registration Guide.

The EFT Attestation and Registration Guide is available under User guides and webinars in the NaviNet Open section.


For more information on this requirement, please review the EFT requirement: Frequently Asked Questions (FAQ) document, which can also be found in the Frequently Asked Questions archive on Independence NaviNet Plan Central. The FAQ will be updated as more information becomes available.

NaviNet is a registered trademark of NantHealth, an independent company.

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