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Crozer Health closure information
May 14, 2025
Quality Management

​Prospect Crozer, LLC (Crozer Health) has announced the closure of Crozer-Chester Medical Center and Taylor Hospital. Additional providers may be impacted as well. Capitation sites: These closures may impact capitated radiology and physical therapy services for your Independence Blue Cross (IBX) patients.

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Programs
Locate and connect with your PNS contact
May 15, 2025
Provider Programs
​If you're a health care provider in the greater Philadelphia area, you can utilize the expertise of our Provider Partnership Associates (PPAs) for help with issues like claims, set-up, education about products, networks, and procedural guidelines.
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Claims & Billing
New fee schedules now available on PEAR portal
May 30, 2025
Reimbursement
ndependence Blue Cross (IBX) has updated the following fee schedules, effective July 1, 2025, which are now available to view on the Provider Engagement, Analytics & Reporting (PEAR) portal.
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Provider Services:

  • Independence: 1-800-ASK-BLUE (1-800-275-2583)
  • Independence Administrators: 1-888-356-7899​​​

PEAR​ portal support:1-833-444-PEAR (1-833-444-7327)

Provider Network Services (PNS) contacts:

Other contact information​​
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Provider Services:

  • Independence: 1-800-ASK-BLUE (1-800-275-2583)
  • Independence Administrators: 1-888-356-7899​​​

PEAR​ portal support:1-833-444-PEAR (1-833-444-7327)

Provider Network Services (PNS) contacts:

Other contact information​​
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