Beginning October 1, 2011, in order to expedite the processing of diagnostic imaging exam requests, American Imaging Management, Inc. (AIM), an independent company, will no longer support requests sent by fax. All diagnostic imaging requests submitted on or after October 1, 2011, should be submitted online through AIM’s ProviderPortalSM or by telephone at 1-800-ASK-BLUE.
AIM’s ProviderPortal is a Web-based application that is fully interactive and processes requests in real time.
Online order submission is available 24 hours a day, 7 days a week. Providers can visit
www.americanimaging.net/goweb to register for AIM’s ProviderPortal.
The fax option will continue to be available for physicians submitting additional clinical information for existing requests.
If you have any questions about the registration process, please contact AIM’s Web Help Desk at 1-800-252-2021, prompt 3.