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Reminder: New email address replaces the network credentialing support services hotline 

September 1, 2011    

As previously communicated, effective November 1, 2010, the Network Credentialing Support Services Hotline, 215-241-4120, previously designated for requesting your contract and billing registration forms, was replaced with an email address, Application_Requests@ibx.com. Please note that the hotline has been disconnected.

Providers interested in participating in our network are responsible for notifying IBC upon completion of their Council for Affordable Quality Healthcare (CAQH) credentialing form. Once the form is completed, providers should notify the Network Credentialing Support Services department using the email address indicated above. Please include the following information in your email:

  • practitioner's name
  • practitioner's mailing address
  • practitioner's office address
  • practitioner's specialty
  • practitioner's CAQH ID number
  • contact person's name, telephone number, and email address.

If you have any questions regarding this process, please contact Customer Service at 1-800-ASK-BLUE.

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