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 Exclusive National Outpatient Lab Provider

As of July 1, 2014, Laboratory Corporation of America® Holdings (LabCorp) is the exclusive national outpatient laboratory provider for Independence Blue Cross (Independence). Also effective July 1, 2014, Quest Diagnostics® is an out-of-network provider.

This change applies to all Blue-branded product lines and members (i.e., Personal Choice® , Keystone Health Plan East, and Independence Administrators), including individual, group commercial, and Medicare Advantage members, for services rendered in the Philadelphia five-county region and contiguous counties (i.e., the counties that surround the five-county Independence service area).

Why We Made this Decision

Health care is undergoing rapid, remarkable change, spurred by implementation of the health care reform law, an increasing focus on the individual consumer, and continuing cost pressures. In late 2013, Independence initiated a project to evaluate an exclusive national outpatient laboratory network concept, which has been effective in helping other insurers contain medical costs without affecting quality. Our partnership with LabCorp, a leading national laboratory, will allow for enhanced clinical initiatives to improve patient care.

For more information

Physicians and members can search for LabCorp PSCs by visiting the LabCorp website and selecting Find a Lab. Physicians and members can find a list of all participating local and regional laboratories using Independence's Find a Doctor tool.

Visit the LabCorp website for more information about the services they provide. If your office does not already have an account with LabCorp or you would like a local LabCorp representative to help you set up your account, please email NENewaccounts@labcorp.com or call 1-888-295-5915.

Communication Archive

8/28/14Reminder: Change to our outpatient laboratory network now in effect Professional providers
8/1/14Reminder: Change to Independence’s outpatient laboratory network now in effectProfessional providers
7/1/14Change to Independence’s outpatient laboratory network effective
July 1
Professional providers
6/25/14Change to Independence’s outpatient laboratory network effective
July 1
Professional providers
6/25/14Change to Independence’s outpatient laboratory network effective
July 1
Professional providers
6/17/14Misleading information being communicated about member cost-sharing with Quest Diagnostics® Professional providers
6/10/14Participate in 30-minute call/webinar for LabCorp Beacon® Professional providers
5/30/14Electronic claim resubmission requirementsProfessional providers
5/5/14Participate in a 30-minute conference call and webinar for LabCorp Beacon® Professional providers
5/1/14Patient access for laboratory services and new LabCorp PSCsProfessional providers
4/30/14Complete the Lab Connectivity SurveyProfessional providers
4/11/14LabCorp All-Physicians mailingSelect participating physicians
3/31/14FAQ available for upcoming change to Independence outpatient laboratory networkAll participating providers
3/20/14FAQ now available for upcoming change to Independence's laboratory networkAll participating providers
3/5/14New resource dedicated to Independence's selection of LabCorp as our exclusive national outpatient lab providerAll participating providers
2/28/14LabCorp named Independence's exclusive national outpatient laboratory providerAll participating providers

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