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 Partners in Health UpdateSM

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View the latest news and information specific to the Independence-participating provider community below:
View up-to-date policy activity on our Medical Policy Portal  (Medical) P, F, A
Ensure proper routing of CFID audit questions (Administrative) P, F, A
Important deadline: Register before July 1, 2019, for a PROMISeTM ID to receive payment for services provided to your Independence CHIP members! (Administrative) P, F, A
Required lead time when updating your provider information  (Administrative) P, F, A
Claim investigation and corrected claim submission procedures (NaviNet) P, F, A
Preventive coverage of spinal muscular atrophy screening  (Medical) P, F, A
Announcing the Celebrate Caring: Nominate a Nurse campaign (Administrative) P, F, A
Update: SEPTA contract dispute resolved (Administrative) P, F, A
Encourage pregnant Independence members to enroll in Baby BluePrints  (Health and Wellness) P
Important information about SEPTA  (Administrative) P, F, A
Reminder: Guidelines for billing with taxonomy codes (Billing & Reimbursement) P, F, A
Independence drug program formulary updates (Pharmacy) P, F, A
Professional Injectable and Vaccine Fee Schedule updates effective April 1, 2019 (Billing & Reimbursement) P, F, A
The annual CAHPS survey – how your office can impact the member experience (Administrative) P, F, A
Updated reimbursement policies for CRNPs and PAs  (Medical) P
Improving lead testing and developmental screening among CHIP members  (Quality Management) P
NaviNet Authorization Log and Authorization Inquiry: Know the difference (NaviNet) P, F, A
BlueCard Program roles and responsibilities (BlueCard) P, F, A
View up-to-date policy activity on our Medical Policy Portal (Medical) P, F, A
Required lead time when updating your provider information  (Administrative) P, F, A

NaviNet Resources

To help you navigate our secure, online provider portal and various transactions, we have created a central location for a variety of NaviNet resources, including user guides, webinars, and a communications archive.

NaviNet Resources


Opioid Awareness

We have created a repository of tools and resources to assist you in managing your patients who are prescribed opioid medications.

Opioid Awareness Resources


Utilization Management

Certain utilization review activities are delegated to different entities. Here you will find detailed information on our utilization management programs and common resources used among them.

Utilization Management


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Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania.