As previously communicated, AmeriHealth New Jersey commercial members will be migrated to the new claims processing platform between September 1, 2015, and October 1, 2015.

As these members are migrated to the new platform, they will be issued a new member ID card with a new ID number. For this reason, it is imperative that you obtain a copy of the member's current ID card at every visit to ensure that you submit the most up-to-date information for claims processing. Please be sure to also verify eligibility and benefits using the NaviNet^® web portal prior to rendering service.

New ID cards for migrated members

Migrated members will be issued a new ID card prior to their scheduled migration. ID cards for migrated members will differ from ID cards for non-migrated members in the following ways:

• AmeriHealth will assign a new 12-digit member ID number, called a "unique member ID" (UMI).
• The subscriber and all members covered under the subscriber's policy will share the same ID number. Each member ID card will include the member's name and subscriber UMI.
• AmeriHealth New Jersey commercial member ID cards will now indicate in which network the member is enrolled. The AmeriHealth New Jersey network indicator will be located on the top right section of the card, including designations such as Local Value, Regional Preferred, and National Access. If the AmeriHealth New Jersey commercial member is enrolled in the National Access network through Private Healthcare Systems, Inc. (PHCS), the logo will also be included on the bottom right of the ID card.

For more information

Visit our System and Process Changes page on our website to find a communication archive and frequently asked questions (FAQ) document. If you still have questions after reviewing the FAQ, email us.

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