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Registered Nurse Health Coaches: Supporting providers and patients

March 19, 2018

AmeriHealth recognizes that the physician-patient relationship is at the heart of patient care. Registered Nurse Health Coaches can assist your practice and help provide coordination of care for your AmeriHealth patients including their families, physicians, and community resources.

Our highly skilled Registered Nurse Health Coaches and licensed Social Workers are available to support your practice in a variety of ways, including:

  • providing patients with education about managing a new or chronic condition;
  • educating patients on the importance of medication and plan-of-care adherence;
  • supporting patients post-discharge;
  • assisting with closing gaps in care;
  • reporting medication discrepancies and patients? needs otherwise unreported, such as the need for potential home care;
  • coordinating social determinants community resources related to beyond what insurance covers, such as medication assistance, transportation services, food resources, and home modification programs;
  • assisting patients in making appointments;
  • encouraging patients to discuss concerns and questions with their health care provider;
  • educating patients regarding shared decision-making leading to improved adherence to treatment plans.

If you would like to refer an AmeriHealth patient to or speak with a Registered Nurse Health Coach, complete the online physician referral form for AmeriHealth New Jersey or AmeriHealth Pennsylvania or call 1-800-313-8628.

AmeriHealth patients who are covered through fully insured employer groups are automatically considered eligible for condition management. Patients covered through certain self-insured employer groups may not be eligible for the program. To verify their eligibility, AmeriHealth New Jersey patients can call 1-888-YOUR-AH1 and AmeriHealth Pennsylvania patients can call 1-800-275-2583.


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