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The Baby FootSteps program promotes early outreach to members who
have been identified as having risk factors within their first trimester of
pregnancy. We ask that you inform pregnant AmeriHealth members about the
Baby FootSteps program at their first prenatal visit and encourage them to
self-enroll as outlined below:
- For Pennsylvania and Delaware members. Please encourage
these
members to self-enroll by calling our toll-free number, 1-800-598-BABY.
Upon calling, a Health Coach will explain the program to the member and
ask her a series of questions to complete the enrollment process.
- For New Jersey members. Please encourage these members to
self-enroll by calling 1-800-313-8628, selecting
prompt 3, and leaving
a message. Members can also log on to our secure member website,
amerihealthexpress.com, to complete an online form to contact a case
manager.
Once enrolled in the program, Pennsylvania and Delaware members will receive a
welcome letter that includes
information on how to access educational materials on our secure member
website, amerihealthexpress.com, and the
1-800-598-BABY phone number for questions and
support during pregnancy. In addition, high-risk members will be given the name
and contact information for their Health Coach. New Jersey members will
continue to receive the same information they do today.
Resources available
A flyer is available upon request to place in the member's chart and distribute
at the first prenatal visit to encourage her
to enroll in Baby FootSteps. To order flyers, please submit an online request
or call the Provider Supply Line at 1-800-858-4728.
If you have any questions, please call Customer Service at 1-800-275-2583 for providers in Pennsylvania and Delaware
or at 1-888-YOUR-AH1 for providers in New Jersey.
Postpartum office visits
As a reminder, postpartum visits
should be scheduled 21 to 56
days after delivery. Adhering to
this time frame provides the best
opportunity to assess the physical
healing for new mothers and to
safely prescribe contraception,
if necessary.
These visits should be scheduled
before members are discharged
from the hospital.
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