The Baby FootSteps program promotes early outreach to members who have been
identified as having risk factors within their first trimester of pregnancy. We
ask that you inform AmeriHealth maternity members about the Baby FootSteps
program at their first prenatal visit and encourage them to self-enroll as
outlined below:
For Pennsylvania and Delaware members. Please encourage these members to
self-enroll by calling our toll-free number, [
]1-800-598-BABY[]. Upon calling, a Health Coach will
explain the program to the member and ask her a series of questions to complete
the enrollment process.
For New Jersey members. Please encourage these members to self-enroll by
calling [
]1-800-313-8628[], selecting prompt 3, and
leaving a message. Members can also log on to our secure member website,
amerihealthexpress.com, to complete an online form to contact a case manager.
Once enrolled in the program, Pennsylvania and Delaware members will receive a
welcome letter that includes information on how to access educational materials
on our secure member website, amerihealthexpress.com, and the [
]1-800-598-BABY[] phone number for questions and support
during pregnancy. In addition, high-risk members will be given the name and
contact information for their Health Coach. New Jersey members will continue to
receive the same information they do today.
[
]Resources available[
]
A flyer is available upon request to place in the member?s chart and distribute
at the first prenatal visit to encourage her to enroll in the Baby FootSteps
program. To order flyers, please submit an [
]online request[] or
call the Provider Supply Line at [
]1-800-858-4728[].
If you have any questions, please call Customer Service at [
]1-800-275-2583[].