In an effort to streamline credentialing inquiries and reporting, AmeriHealth will be updating its credentialing administrative process and contact information.
Submitting credentialing and recredentialing inquiries
Providers should submit all initial credentialing and recredentialing inquiries to the following new email address: CredInquiries@amerihealth.com. Effective July 1, 2018, this email address replaces the credentialing inquiry hotlines for AmeriHealth New Jersey (1-866-227-2186) and for AmeriHealth Pennsylvania (215-988-6534), which we will be discontinued. Providers have the right to be informed of their credentialing or recredentialing application status upon request.
Making corrections on a credentialing application
Providers have the right to correct any material omission or erroneous information within 30 calendar days of the request for clarification. Effective July 1, 2018, providers should submit supporting information or corrections concerning their initial credentialing or recredentialing application in writing to the Credentialing Operations Department:
More information
Please note that the Quality Management section of the Provider Manual for Participating Professional Providers will soon be updated to reflect the changes outlined above.