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Re-issue of member ID cards for migrated members

January 9, 2014

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As of January 1, 2014, AmeriHealth is in the process oftransitioning AmeriHealth Pennsylvania members to a newclaims processing platform.

As AmeriHealth Pennsylvania members are migratedto the new platform, they will be issued a new memberID card with a new ID number. For this reason, it isimperative that you obtain a copy of the member?s currentID card at every visit to ensure that you submit the mostup-to-date information to AmeriHealth. Please also verifyeligibility and benefits using the NaviNet? web portal priorto rendering service.

ID cards for non-migrated members

Non-migrated members have a 10-digit member IDnumber to identify each member, and dependents havea unique suffix. We refer to this number as a ?uniquesubscriber ID? (USI).

See below for sample ID cards fornon-migrated members:

New ID cards for migrated members

As AmeriHealth Pennsylvania members are migrated tothe new platform, they will be issued a new ID card. Forthese migrated members, AmeriHealth will assign a new12-digit member ID number, called a ?unique member ID?(UMI). The subscriber and all members covered under thesubscriber?s policy will share the same ID number.Each member ID card will include the member?s name andsubscriber UMI.

See below for sample ID cards for migrated members:

For more information

For more information about our upcoming system andprocess changes, please visit our dedicated site atwww.amerihealth.com/pnc/upcomingchanges. Onthis site, you will find a communication archive andFrequently Asked Questions (FAQ) document. If youstill have questions after reviewing the FAQ, email us.

NaviNet? is a registered trademark of NaviNet, Inc.

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