The ConnectionsSM Health Management Program is pleased to announce
that the annual Connections Program Provider Satisfaction Survey will be
available November 4, 2011.
We've updated the survey to ask your opinion of the program's impact on
patients' use of services, including emergency department services, inpatient
hospital services, tests and procedures, and physician visits. The annual
survey gives you the opportunity to tell us what you think of Connections,
which may help us improve program services in the future.
Other questions will assess:
your overall satisfaction with access to and interactions with the Connections
staff;
how Connections affects your patients' health status relative to their target
condition;
how Connections affects your patients' health status and treatment plan
adherence;
your satisfaction with the frequency of communication from Connections.
Look for additional information about the survey in the November edition of
Partners in Health Update.