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Health Coaches: Supporting your patients, our members

December 1, 2016

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AmeriHealth recognizes that the physician-patient relationship is at the heart of patient care. Through health coaching from our Registered Nurse Health Coaches, the following programs are offered to enhance your ability to provide coordinated care for your patients and promote integration of care among members and their families, physicians, and community resources:

  • 24/7 Health Information Line.
  • Your AmeriHealth patients can call anytime to speak with a Registered Nurse Health Coach about general health questions and concerns. AmeriHealth New Jersey patients can call 1-888-YOUR-AH1 and AmeriHealth Pennsylvania patients can call 1-800-275-2583.
  • Case management.
  • Case management provides support to members who are experiencing complex health issues or challenges in meeting their health care goals.
  • Condition management.
  • Condition management is available to eligible members for specific chronic conditions such as asthma, diabetes, COPD, hypertension, and congestive heart failure.
  • Baby FootSteps® maternity program.
  • Your expecting AmeriHealth patients can self-enroll in this free program to receive support from an experienced Registered Nurse Health Coach throughout their pregnancy. Please encourage your expecting AmeriHealth patients to enroll by calling 1-800-598-BABY. AmeriHealth also offers obstetrical Registered Nurse Health Coach support to expecting AmeriHealth patients who have been identified as high-risk to facilitate the best possible outcome.

If you would like to refer an AmeriHealth patient to one of the programs listed above, complete the online physician referral form for AmeriHealth New Jersey or for AmeriHealth Pennsylvania, or call 1-800-313-8628 .


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