In mid-July, AmeriHealth will launch a newly enhanced AmeriHealth Express member portal and provider finder. The portal will include a more intuitive user interface, improved navigation, and a seamless integration across digital and mobile technologies.
New Find a Doctor/Hospital Tool
The updated tool has a new look and feel and can be accessed from both the AmeriHealth Pennsylvania website or the Member Portal. Users will be able to search for their medical, pharmaceutical, vision, and dental providers using one tool, eliminating the need for multiple browser windows and multiple logins. A new smart search enhances the way users search for a provider by allowing a streamlined keyword search, resulting in a better user experience.
![Find A Provider]()
Additional AmeriHealth Express portal features
Highlighted features of the new AmeriHealth Express portal include:
- Virtual Assistant. This innovative technology makes it easier for members to ask a question in a dynamic, automated conversation.
- My Alerts. Members can now stay up-to-date on information specific to their plan, including alerts advising members of new claims, referrals, and billing payment reminders.
- Claims & Spending. This unified view of medical and prescription claims allows members to pay claims, submit receipts, and print tax information.
- My Care. This page gives members access to everything they need to manage their family?s care, including doctor?s information, referrals, the Care Cost Estimator, and the Symptom Checker.
In mid-July, migrated members can log on to the Member Portal using their existing login credentials to view the newly enhanced portal.
Note: AmeriHealth New Jersey commercial members will have access to the new portal upon migration to the new operating platform on September 1, 2015, or October 1, 2015. In addition, the new portal will be integrated with AHNJ On the Go app in October. This free app allows members to connect directly with AmeriHealth through their own secure digital space, making it easier to stay on top of need-to-know personal health information.