In the past few years we have instituted a number of provider self-service requirements, where providers must use the NaviNet web portal or the Provider Automated System to obtain certain information, such as member eligibility. Over the next several months, we will be introducing a series of new initiatives and announcing changes to existing initiatives that will require providers to solely use NaviNet. In preparation for these upcoming initiatives, providers who are not yet NaviNet-enabled must register no later than April 1, 2013. To register, go to NaviNet and select Sign Up from the top right. If you have questions regarding the registration process or the NaviNet requirement in general, please call the eBusiness Provider Hotline at 215-640-7410 for providers in Pennsylvania and Delaware or 856-638-2701 for providers in New Jersey. Look for additional information about these upcoming initiatives in future editions of Partners in Health Update.

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