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As previously communicated, AmeriHealth has instituted a number of provider
self-service requirements under which providers must use the NaviNet web portal
to obtain certain information. Therefore, all participating providers,
facilities, Magellan-contracted providers, and billing agencies that support
provider organizations are required to have NaviNet access.
Over the past several years, we have been making updates and enhancing
AmeriHealth NaviNet Plan Central to provide the best tool possible for our
provider network. Given the significant number of changes, we created a
repository on our Provider News Center to house all NaviNet-related information
we publish. The NaviNet Resources page includes dozens of
transaction-specific user guides and instructional webinars, as well as a
communication archive of articles published in Partners in Health
UpdateSM about NaviNet changes.
If you have any questions about NaviNet transactions or you would like
training for your office, please call our eBusiness Hotline at
609-662-2565 for AmeriHealth New Jersey or at 215-640-7410 for
AmeriHealth Pennsylvania. If you are not yet NaviNet-enabled, go to the NaviNet website to sign
up.
NaviNet is a registered trademark of NaviNet, Inc.
Magellan Healthcare, Inc. manages mental health and substance abuse benefits
for most AmeriHealth members.
]