Home Administrative Billing & Reimbursement Health and Wellness Medical PEAR portal Pharmacy Products Quality Management

Provider Automated System no longer available for migrated members

May 1, 2015

As previously communicated, the Provider Automated System is being retired in stages. Please read this notice carefully if you are still using the Provider Automated System, as your day-to-day operations may be affected.

Once an AmeriHealth member is migrated to the new operating platform, you can no longer use the Provider Automated System for that member. Therefore, the Provider Automated System is no longer available for any AmeriHealth Pennsylvania members or AmeriHealth New Jersey Medicare Advantage members, all of whom have been migrated to the new platform.

AmeriHealth New Jersey commercial members will be migrated to the new platform between September 1, 2015, and October 1, 2015. While you can currently use the Provider Automated System for these members for functions like eligibility or claims status, once an AmeriHealth New Jersey commercial member is migrated to the new platform, you will no longer be able to use the Provider Automated System for any functionality. You must use the NaviNet® web portal to retrieve this information.

Note: All participating providers are required to register for NaviNet. If you have not yet done so, go to the NaviNet website to sign up. If your office is currently NaviNet-enabled but would like training, call our eBusiness Provider Hotline at 215-640-7410 for AmeriHealth Pennsylvania or at 609-662-2565 for AmeriHealth New Jersey.

NaviNet is a registered trademark of NaviNet, Inc.


This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of AmeriHealth, AmeriHealth HMO, Inc., AmeriHealth Insurance Company of New Jersey.
© 2023 AmeriHealth Site Map        Anti-Fraud        Privacy Policy        Legal        Disclaimer