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The Baby FootSteps program supports expectant mothers and promotes a
healthy pregnancy throughout each trimester. We ask that you inform pregnant
AmeriHealth members about the Baby FootSteps program at their first prenatal
visit and encourage them to self-enroll as outlined below:
- AmeriHealth Pennsylvania members: Please encourage these members to
self-enroll by calling our toll-free number, 1-800-598-BABY. Upon
calling, a Health Coach will explain the program to the member and ask her a
series of questions to complete the enrollment process.
- AmeriHealth New Jersey members: Please encourage these members to
self-enroll by calling 1-800-313-8628, selecting prompt 3, and leaving a
message. Members can also log on to our secure member
website, to complete an online form to contact a case manager.
Once enrolled in the program, Pennsylvania members will receive a welcome
letter that includes information on how to access educational materials on our
secure member
website, and the
1-800-598-BABY phone number for questions and
support during pregnancy. In addition, high-risk members will be given the name
and contact information for their Health Coach. New Jersey members will
continue to receive the same information they do today.
Resources available
A flyer is available upon request to place in the member's chart and
distribute at the first prenatal visit to encourage her to enroll in Baby
FootSteps. To order flyers, please submit an online
request or call the Provider Supply Line at 1-800-858-4728. If you
have any questions, please call Customer Service at 1-800-275-2583 for
AmeriHealth Pennsylvania or 1-888-YOUR-AH1 (1-888-968-7241) for
AmeriHealth New Jersey.
Postpartum office visits
As a reminder, postpartum visits should be scheduled 21 to 56 days after
delivery. Adhering to this time frame provides the best opportunity to assess
the physical healing for new mothers and to prescribe contraception, if
necessary. These visits should be scheduled before members are discharged from
the hospital.
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