As previously communicated, the Provider Automated System is being retired
in stages. Please read this notice carefully if you are still using the
Provider Automated System, as your day-to-day operations may be affected.
Once an AmeriHealth member is migrated to the new operating platform, you
can no longer use the Provider Automated System for that member. Therefore, the
Provider Automated System is no longer available for any AmeriHealth
Pennsylvania members or AmeriHealth New Jersey Medicare Advantage members, all
of whom have been migrated to the new platform.
AmeriHealth New Jersey commercial members will be migrated
to the new platform between September 1, 2015, and October 1, 2015. While you
can currently use the Provider Automated System for these members for functions
like eligibility or claims status, once an AmeriHealth New Jersey commercial
member is migrated to the new platform, you will no longer be able to use the
Provider Automated System for any functionality. You must use the
NaviNet® web portal to retrieve this information.
Note: All participating providers are required to register for
NaviNet. If you have not yet done so, go to the NaviNet website to sign up. If your office
is currently NaviNet-enabled but would like training, call our eBusiness
Provider Hotline at 215-640-7410 for AmeriHealth Pennsylvania
or at 609-662-2565 for AmeriHealth New Jersey.
NaviNet is a registered trademark of NaviNet, Inc.