Effective August 1, 2011, AmeriHealth will transition
its prescription mail order service vendor for all
members with AmeriHealth prescription drug coverage,
administered by FutureScripts® . Most active refills for
mail order service prescriptions will not be affected by
the transition. However, new prescriptions will be required
in the following situations:
-
expired prescriptions;
-
prescriptions with no remaining refills;
-
prescriptions for controlled substances;
-
prescriptions for compound medications;
-
future-fill prescriptions (prescriptions that were sent
but are not yet eligible for filling).
AmeriHealth members who have medications that
require a new prescription will be notified by mail about
these changes and will be given instructions on how to
transition those prescriptions to the new vendor.
To prepare for this transition, remember to update your
PDAs and auto-fax programs with the new FutureScripts
mail order fax numbers:
-
FutureScripts: 1-877-228-6162
-
FutureScripts Secure: 1-877-344-1318
If any of your AmeriHealth patients currently using
FutureScripts mail order service ask you to write a
new prescription for a non-transferring medication, the
prescription should be written for up to a 90-day supply of
medication (plus refills of up to one year, if appropriate). If
you have any questions about this transition, please call
FutureScripts Customer Service at 1-888-678-7012.