The Baby FootSteps program supports expectant mothers and promotes a healthy
pregnancy throughout each trimester. We ask that you inform pregnant
AmeriHealth members about the Baby FootSteps program at their first prenatal
visit and encourage them to self-enroll as outlined below:
- AmeriHealth Pennsylvania members: Please encourage these
members to self-enroll by calling our toll-free number, 1-800-598-BABY
. Upon calling, a Health Coach will explain the program to the member
and ask her a series of questions to complete the enrollment process.
- AmeriHealth New Jersey members: Please encourage these
members to self-enroll by calling 1-800-313-8628, selecting
prompt 3, and leaving a message. Members can also log on to our secure member website to complete an online form to contact
a case manager.
Once enrolled in the program, Pennsylvania members will receive a welcome
letter that includes information on how to access educational materials on our
secure member website and the 1-800-598-BABY
phone number for questions and support during pregnancy. In addition,
high-risk members will be given the name and contact information for their
Health Coach. New Jersey members will continue to receive the same information
they do today.
Resources available
A flyer is available upon request to place in the member?s chart and
distribute at the first prenatal visit to encourage her to enroll in Baby
FootSteps. To order flyers, please submit an online request or call the Provider Supply Line at
1-800-858-4728. If you have any questions, please call Customer
Service at 1-800-275-2583 for AmeriHealth Pennsylvania or
1-888-YOUR-AH1 (1-888-968-7241) for AmeriHealth New Jersey.
Postpartum office
visits
As a reminder, postpartum visits should be scheduled 21 to 56 days after
delivery, or earlier if medically necessary. Adhering to this time frame
provides the best opportunity to assess the physical healing for new mothers
and to prescribe contraception, if necessary. These visits should be scheduled
before members are discharged from the hospital.