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Encourage pregnant AmeriHealth members to register for Baby FootSteps®

July 31, 2015

The Baby FootSteps program supports expectant mothers and promotes a healthy pregnancy throughout each trimester. We ask that you inform pregnant AmeriHealth members about the Baby FootSteps program at their first prenatal visit and encourage them to self-enroll as outlined below:

  • AmeriHealth Pennsylvania members: Please encourage these members to self-enroll by calling our toll-free number, 1-800-598-BABY . Upon calling, a Health Coach will explain the program to the member and ask her a series of questions to complete the enrollment process.
  • AmeriHealth New Jersey members: Please encourage these members to self-enroll by calling 1-800-313-8628, selecting prompt 3, and leaving a message. Members can also log on to our secure member website to complete an online form to contact a case manager.

Once enrolled in the program, Pennsylvania members will receive a welcome letter that includes information on how to access educational materials on our secure member website and the 1-800-598-BABY phone number for questions and support during pregnancy. In addition, high-risk members will be given the name and contact information for their Health Coach. New Jersey members will continue to receive the same information they do today.

Resources available

A flyer is available upon request to place in the member?s chart and distribute at the first prenatal visit to encourage her to enroll in Baby FootSteps. To order flyers, please submit an online request or call the Provider Supply Line at 1-800-858-4728. If you have any questions, please call Customer Service at 1-800-275-2583 for AmeriHealth Pennsylvania or 1-888-YOUR-AH1 (1-888-968-7241) for AmeriHealth New Jersey.

Postpartum office visits

As a reminder, postpartum visits should be scheduled 21 to 56 days after delivery, or earlier if medically necessary. Adhering to this time frame provides the best opportunity to assess the physical healing for new mothers and to prescribe contraception, if necessary. These visits should be scheduled before members are discharged from the hospital.


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