As previously communicated, AmeriHealth has instituted a number of provider self-service requirements under which providers must use the NaviNet web portal to obtain certain information. Therefore, all participating providers, facilities, Magellan-contracted providers, and billing agencies that support provider organizations are required to have NaviNet access.

Over the past several years, we have been making updates and enhancing AmeriHealth NaviNet Plan Central to provide the best tool possible for our provider network. Given the significant number of changes, we created a repository on our Provider News Center to house all NaviNet-related information we publish.

The NaviNet Resources page includes dozens of transaction-specific user guides and instructional webinars, as well as a communication archive of articles published in Partners in Health Update^SM about NaviNet changes.

If you have any questions about NaviNet transactions or you would like training for your office, please call our eBusiness Provider Hotline at 609-662-2565 for AmeriHealth New Jersey or at 215-640-7410 for AmeriHealth Pennsylvania. If you are not yet NaviNet enabled, go to the NaviNet website to sign up.

NaviNet is a registered trademark of NaviNet, Inc.