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Important information regarding the Eligibility and Benefits Inquiry transaction

November 4, 2013

 


Important! An update has been made to the information contained on this web page. This page has been retained for archival purposes only. Please refer to our Upcoming System and Process Changes archive page for the latest information.

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NaviNet and AmeriHealth have identified an issue with the Eligibility and Benefits Inquiry transaction when searching for select members using name and date of birth. Please use the member's identification number when initiating an eligibility search until further notice.For more information regarding NaviNet transactions, please refer to the NaviNet Transaction Changes section of the Upcoming System and Process Changes web page.

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