As of January 2014 and continuing through mid-2015,
we are in the process of transitioning AmeriHealth Pennsylvania members to
a new operating platform, generally based on when the
customer/member?s contract renews.
During this transition, we will be working with you in a
dual claims-processing environment. In other words,
as AmeriHealth Pennsylvania members are migrated,
their claims will be processed on the new platform;
however, we will continue to process claims on the
current platform for AmeriHealth New Jersey and
Delaware members and for AmeriHealth Pennsylvania
members who have not yet been migrated.*
We are committed to working closely with our entire
provider network as we complete this transition. We will
continue to provide comprehensive communications
and tools to support our members and provider
network.
Be sure to visit our dedicated System and Process Changes
site. On this
site you will find a communication archive as well as a
frequently asked questions (FAQ) document. If you still
have questions after reviewing the FAQ, email
us.
*Behavioral health claims for HMO/POS non-migrated members
should continue to be submitted to Magellan Behavioral Health, Inc.
Behavioral health claims for all migrated members, including HMO/
POS, should be submitted to AmeriHealth.
Magellan Behavioral Health, Inc. manages
mental health and substance abuse benefits for most AmeriHealth members.