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AmeriHealth offers services to help members communicate

December 11, 2017

We recognize that some AmeriHealth members may have difficulty communicating because of an inability to speak or understand English. For these members, AmeriHealth provides free language assistance services through CyraCom? International Inc. Please instruct your AmeriHealth patients (or their friend or family member) who speak languages other than English to call the Customer Service number listed on the back of their member ID card and follow the prompts or wait to speak to a Customer Service representative. Members can also call to schedule telephonic interpreter services in advance of their next appointment.

AmeriHealth also offers free telephone language-line services (TTY: 711) for members who are deaf or hearing-impaired.


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