The Baby FootSteps program supports expectant mothers and promotes a healthy
pregnancy throughout the three trimesters. We ask that you inform pregnant
AmeriHealth members about the Baby FootSteps program at their first prenatal
visit and encourage them to self-enroll as outlined below:
- For Pennsylvania and Delaware members. Please encourage
these members to self-enroll by calling our toll-free number,
1-800-598-BABY. Upon calling, a Health Coach will explain the program
to the member and ask her a series of questions to complete the enrollment
process.
- For New Jersey members. Please encourage these members to
self-enroll by calling 1-800-313-8628, selecting prompt 3, and
leaving a message. Members can also log on to our secure member website, to complete
an online form to contact a case manager.
Once enrolled in the program, Pennsylvania and Delaware members will receive
a welcome letter that includes information on how to access educational
materials on our secure member
website, and the 1-800-598-BABY phone number for questions
and support during pregnancy. In addition, high-risk members will be given the
name and contact information for their Health Coach. New Jersey members will
continue to receive the same information they do today.
Resources available
A flyer is available upon request to place in the member?s chart and
distribute at the first prenatal visit to encourage her to enroll in Baby
FootSteps. To order flyers, please submit an online request or call
the Provider Supply Line at 1-800-858-4728.
If you have any questions, please call Customer Service at
1-800-275-2583 for providers in Pennsylvania and Delaware or at
1-888-YOUR-AH1 (1-888-968-7241) for providers in New
Jersey.
Postpartum office visits
As a reminder, postpartum visits should be scheduled 21 to 56 days after
delivery. Adhering to this time frame provides the best opportunity to assess
the physical healing for new mothers and to prescribe contraception, if
necessary. These visits should be scheduled before members are discharged from
the hospital.