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AmeriHealth New Jersey members will be migrated to the new claims
processing platform in 2015 according to the following schedule:
- Medicare Advantage HMO members.
We will migrate all AmeriHealth New
Jersey Medicare Advantage HMO members to the new platform on January 1, 2015.
- Commercial members.
We will migrate all AmeriHealth New Jersey
commercial members to the new platform by October 1, 2015.
As you may already know, we are currently in the process of transitioning
AmeriHealth Pennsylvania members to the new platform. Just as it does for
migrated AmeriHealth Pennsylvania members, the new platform will handle all
core processing functions, such as enrollment, claims, and billing. As we have
communicated previously, this platform transition is helping us to gain
efficiencies, lower operating costs, and add new capabilities that enhance the
overall customer experience.
Dual claims-processing environment
We will remain in a dual claims-processing environment until all AmeriHealth
Pennsylvania and New Jersey members are migrated to the new platform. In other
words, as we continue through our transition, we will process a larger portion
of claims and business transactions on the new platform. We will continue to
process claims and conduct business transactions on the current platform for
members who have not yet been migrated.*
Keeping you informed
We are committed to working closely with our network physicians and
hospitals to provide comprehensive communications, tools, support, and
necessary training, both during and after this transition.
We will continue to keep you informed of our progress through communications
in Partners in Health UpdateSM and the System and Process Changes
section of our Provider News Center. We ask that you read each edition of our
newsletter carefully and check the System and Process Changes site often for
updated information. Additional communication channels may include direct mail,
the NaviNet® web portal, emails, and face-to-face provider
education.
If you have questions related to our member migration to the new platform,
please email us.
*Behavioral health claims for HMO/POS non-migrated
members should continue to be submitted to Magellan Behavioral Health, Inc.
Behavioral health claims for all migrated members, including HMO/POS, should be
submitted to AmeriHealth.
Magellan Behavioral Health, Inc. manages
mental health and substance abuse benefits for most AmeriHealth
members.
NaviNet® is a registered trademark of NaviNet,
Inc.
Migration to new platform continues for AmeriHealth Pennsylvania
members
As of January 2014, we have been migrating AmeriHealth Pennsylvania members
to the new platform, generally based on when the customer/member's benefit
contract renews. We anticipate this transition to be completed in March
2015.
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