Call the Provider Support Line at 1-866-866-4694 to refer a member to a Health Coach if the member has any of the following conditions: asthma coronary heart disease (CHD) chronic obstructive pulmonary disease (COPD) diabetes heart failure Health Coaches also provide decision support for numerous health-related issues, including back pain, fall prevention, depression, cardiometabolic risk, weight loss surgery, breast or prostate cancer, and chronic pain. Information about our Connections Health Management Program is available in the Connections Health Management Programs section of our website.