Health Coaches are available 24/7/365 through the following programs to enhance your ability to provide coordinated care for your patients and promote integration of care among Pennsylvania commercial HMO and New Jersey Medicare Advantage HMO members and their families, physicians, and community resources:

• Condition management. Condition management is available to eligible members for common chronic conditions such as asthma, diabetes, COPD, and hypertension.
• Case management. Case management provides support to members who are experiencing complex health issues or challenges in meeting their health care goals.

For additional information about our condition management and case management programs, go to the Resources for Patient Management web page. Pennsylvania members can reach their Health Coach by calling 1-800-275-2583 . New Jersey Medicare Advantage HMO members can reach their Health Coach by calling 1-888-YOUR-AH1 (1-888-968-7241).