The Trading
Partner Business Center is our online resource that provides tools and
documentation for conducting Electronic Data Interchange (EDI) business with
AmeriHealth. Content on the Trading Partner Business Center was updated to
align with the most recent Centers for Medicare & Medicaid Services (CMS)
and Health Insurance Portability and Accountability Act (HIPAA)
requirements.
The following sections of the Trading Partner
Business Center were updated with new links and information related to
electronic funds transfer (EFT) and electronic remittance advice (ERA):
- Update Trading Partners
- ERA Enrollment Form. This links to the online ERA
enrollment form.
- Instructions for completing the ERA Enrollment Form. This
link is at the top of the ERA Enrolment Form and provides detailed instructions
on the enrollment process.
- Resources
- EFT/ERA Resolution Documents. This links to the new
section describing the EFT and ERA resolution procedures.
- EFT/ERA Resolution Procedures. This is a new section with
directions on how to resolve EFT and/or ERA issues.
- Electronic Funds Transfer (EFT). This links to information
regarding the EFT registration process and the EFT resources link.
- EFT Resources. This links to a dedicated page on the
AmeriHealth Provider News Center. This page includes information on
registration, the benefits of using EFT, and a link to the EFT frequently asked
questions (FAQ) page, which provides the latest updates regarding EFT.
- News
- Unplanned System Outages. Check
here for the status regarding any unplanned system outages.
- Non-Routine Downtime. Check here
for information regarding any non-routine downtime.
- ERA Issues. Check here for
current ERA issues.
- EFT Issues. Check here for
current EFT issues.
Learn more
If you have questions related to EDI business with AmeriHealth via the
Highmark Gateway, please call Highmark EDI Operations at
1-800-992-0246. Highmark EDI Operations is
available Monday through Friday, 8 a.m. to 5 p.m., ET.
For the latest provider news related to EDI business, visit our Provider News
Center.