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The Baby FootSteps program supports expectant mothers and promotes a
healthy pregnancy throughout each trimester. We ask that you inform pregnant
AmeriHealth members about the Baby FootSteps program at their first prenatal
visit and encourage them to self-enroll by calling our toll-free number,
1-800-598-BABY. Upon calling, a Health Coach will explain the program to
the member and ask her a series of questions to complete the enrollment
process.
Note: As of January 1, 2016, with the transition to the Primary
Health Coach model, all AmeriHealth New Jersey and AmeriHealth Pennsylvania
members follow the same self-enrollment process.
Once enrolled in the program, members will receive a welcome letter that
includes information on how to access educational materials on our secure member
website, and the 1-800-598-BABY phone number for questions and
support during pregnancy. In addition, high-risk members will be given the name
and contact information for a Health Coach.
Resources available
Upon request, a flyer is available to place in the member's chart and
distribute at the first prenatal visit to encourage her to enroll in Baby
FootSteps. To order flyers, please submit an online
request or call the Provider Supply Line at 1-800-858-4728. If you
have any questions, please call Customer Service at 1-888-YOUR-AH1
(1-888-968-7241) for AmeriHealth New Jersey or at 1-800-275-2583
for AmeriHealth Pennsylvania.
Postpartum office visits
As a reminder, postpartum visits should be scheduled 21 to 56 days
after delivery. Adhering to this time frame provides the best opportunity to
assess the physical healing for new mothers and to prescribe contraception, if
necessary. These visits should be scheduled before members are discharged from
the hospital.
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