[
As of January 2014 and continuing through mid-2015,
we are in the process of transitioning AmeriHealth Pennsylvania members to a
new operating platform,
generally based on when the customer/member?s benefit
contract renews.
During this transition, we will be working with you in a
dual claims-processing environment. In other words, as
AmeriHealth Pennsylvania members are migrated, their
claims will be processed on the new platform; however,
we will continue to process claims on the current platform
for AmeriHealth New Jersey and Delaware members and
for AmeriHealth Pennsylvania members who have not yet
been migrated.*
We are committed to working closely with our entire
provider network as we complete this transition.
Throughout this transition, we will continue to provide
comprehensive communications and tools to support our
members and provider network.
Be sure to frequently visit our dedicated System and Process Changes site. On this site you will find a
communication
archive as well as a Frequently Asked Questions (FAQ)
document. If you still have questions after reviewing
the FAQ, email us.
*Behavioral health claims for HMO/POS non-migrated
members should
continue to be submitted to Magellan Behavioral Health, Inc. Behavioral
health claims for all migrated members, including HMO/POS, should be
submitted to AmeriHealth.
]