​AmeriHealth HMO, Inc. and AmeriHealth Insurance Company of New Jersey (collectively, AmeriHealth New Jersey) and AmeriHealth HMO, Inc. (AmeriHealth Pennsylvania) provide free language assistance services for our members who speak a language other than English. Your AmeriHealth patients (or their friends or family members) can call the Customer Service number on the back of their member ID card to speak with a representative in their language. Members may also call for access to:

• plan documents in large print, braille, or other languages
• sign language interpreters with video conferencing
• audio recordings
• free telephone relay services via TTY/TDD: 711

Our members are diverse. In our service area, Spanish is spoken by more than five percent of the population.¹  The next most spoken languages include: Chinese, Italian, Portuguese, Hindi, and Korean.¹  Learn more about New Jersey's various communities by visiting Healthy New Jersey's list of community plans.

You can also learn more about the provision of language services and serving limited-English patients by completing the Think Cultural Health e-learning program, which offers nine continuing education credits for physicians, physician assistants, and nurse practitioners.

You may also find the following resources useful:

• ​Health Information in Multiple Languages: Provides health information in multiple languages, arranged by language.
• Care That Fits: Provides shared decision-making aids, several of which are available in multiple languages.

¹Based on data from the American Community Survey 2019 1-Year Estimates of Detailed Household Language.​