​Independence response to coronavirus (COVID-19)

January 29, 2020

Independence is committed to serving the people who rely on us, especially when a significant health risk may be present. Along with our fellow Blue Cross® Blue Shield® plans across the country, we are closely monitoring the outbreak of respiratory illness caused by the new coronavirus (COVID-19) which was first identified in Wuhan, Hubei Province, China. As always, we are here to provide the peace of mind of health care coverage for our members, your patients, when they get sick.

Taking necessary precautions

If our members, your patients, would like information about specific symptoms they are experiencing or have questions about their personal health, we recommend that they contact their doctor.

While Centers for Disease Control and Prevention (CDC) considers the current COVID-19 a very serious public health threat, based on current information, the immediate health risk from COVID-19 to the general American public is considered low at this time. Nevertheless, CDC is taking proactive preparedness precautions.

CDC is currently recommending that people avoid all nonessential travel to China. As the situation continues to evolve, we recommend that members visit the CDC traveler health site for the most updated information about travel to China.

COVID-19 is getting a lot of attention in the media and is a serious global health concern. It is also important to remember that influenza, or seasonal flu, is a much more significant and immediate health concern for Americans. As we have in previous years, Independence encourages all members to discuss getting a flu shot with their doctor.

Learn more

For reliable information about COVID-19, we suggest visiting the CDC Coronavirus (COVID-19) webpage.

As more information becomes available, we will communicate it through Partners in Health UpdateSM and on our website.