New resource available! Use our Demographic Maintenance Guide to help you update your provider demographics

September 23, 2019

We are excited to offer you our Demographic Maintenance Guide, a one-stop reference tool that provides you with the designated methods for the submission of your demographic changes. This tool was initiated as a result of feedback received at our Fall 2018 Provider Engagement Forum sessions.

It is critical that you regularly review your demographic information in our online Commercial and Medicare Advantage Find a Doctor tools to ensure that all of your information is accurate. Our members, your patients, rely on provider directories to make informed choices about care.

Demographic Maintenance Guide

Our new Demographic Maintenance Guide details the three methods available to update your provider information:

  • Primary: Provider File Management transaction on the NaviNet® web portal (NaviNet Open)
  • Secondary: Provider Change Form
  • Tertiary: Email/Fax

Accessing the Demographic Maintenance Guide

For your convenience, we created a dedicated webpage for our new Demographic Maintenance Guide​. Here you can access the guide along with an overview of the methods used to update your provider information. The guide can also be accessed from the Quick Links section on the right-hand side of this page.

NaviNet® is a registered trademark of NantHealth, an independent company.