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View the latest news and information specific to the Independence-participating provider community below:

COVID-19 (Coronavirus)

Independence is committed to serving people who rely on us, especially when a significant health risk may be present. We are closely monitoring the outbreak of COVID-19 and will publish resources to assist you in providing care to our members, your patients.

NaviNet® Open

To help you navigate our secure, online provider portal and various transactions, we have created a central location for a variety of NaviNet web portal (NaviNet Open) resources, including user guides, webinars, and a communications archive.

NaviNet Open

Utilization Management

Certain utilization review activities are delegated to different entities. Here you will find detailed information on our utilization management programs and common resources used among them.

Utilization Management