Authorizations transaction resources

November 4, 2014

The Authorizations transaction on the NaviNet? web portal (NaviNet Open) is a streamlined tool combining various authorization types into one workflow.

Submitting NaviNet Open inquiries to Independence*

For your convenience, our Provider eBusiness team at Independence created an online Provider eBusiness Inquiry form for NaviNet Open-related inquiries, such as:

  • creating a new account
  • updating an existing account
  • requesting training
  • reporting issues
  • asking additional questions  

*Only providers participating in an Independence network can obtain NaviNet Open access.

The following resources will help you navigate the transaction:

Frequently asked questions

 ​NaviNet Open Authorizations transaction: Frequently asked questions(May 2018)

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Authorization Submission and Inquiry


Authorization Log

 Authorization Log Guide (October 2019)


Authorizations transaction


If you have questions about the new Authorizations transaction or submissions, please contact our Provider eBusiness team through our online Provider eBusiness Inquiry form.