In an October 2019 Partners in Health Update article, Independence announced a new Provider Engagement Analytics and Reporting (PEAR) portal for participating providers. The first PEAR portal application introduced was the new provider reporting tool, IndexPro.
IndexPro is an online, self-service, and on-demand reporting tool for providers in the Independence network. It delivers access to timely data, including clinical care gaps (e.g., colorectal cancer screening, mammography, diabetic care, etc.), and actionable incentive program reports, delivered through a secure web connection. IndexPro offers a centralized site for providers to review and compare their performance to their peers of the same specialty and identify gaps in care and opportunities for improvement. It provides a variety of practice-level reports and dashboards to show a real-time view of data specific to your practice or entity.
New! Specialist reports
Previously, the available reports on IndexPro contained information specific to primary care physicians. Starting in June 2020, reports were made available for four specialties:
Specialists with more than 50 attributed members and entities can access these reports by selecting Report Center at the top of the page, then Specialist Reporting.
Practices can also review and download the IndexPro Companion Guide – Specialist Reports as a resource to help understand and navigate these new reports. To access the guide, click the information (i) icon at the top right of the page, then select Help & Feedback. The companion guide can be found in the Resources box.
Registering for the PEAR portal
If your practice has not registered for the PEAR portal, please review the registration instructions outlined in the PEAR portal section of the Provider News Center. Once you have registered for the PEAR portal, you can review the available training resources.
Note: If your practice is part of an Integrated Delivery System, you will need to contact your Organization Administrator for additional information
If you have any questions regarding the PEAR portal, please contact our Provider eBusiness team through the Provider eBusiness Inquiry form.