This article was revised on March 30, 2021, to update the effective timeline.
Effective March 6, 2020, through June 30, 2021, providers may use telemedicine services to perform preventive well visits for commercial members. This policy change may be re-evaluated during the public health emergency.
Independence is committed to providing our members with access to the care they need during the COVID-19 pandemic. We encourage all Independence members and providers to visit our dedicated COVID-19 webpage regularly for the latest news and updates.
We will continue to evaluate member needs as the situation changes.
A preventive well visit performed through telemedicine is eligible for reimbursement for new and established pediatric and adult patients when it meets the criteria in the Medical and Claim Payment Policy News Article.
For information about the clinical criteria, eligible procedures codes and modifiers, and the policies impacted, read the Medical and Claim Payment Policy