This article was revised on August 20, 2020, to update the effective timeline for Medicare Advantage, Medicare Supplement, and CHIP members. To learn about billing and coding for COVID-19 testing, please read this
Independence is committed to providing our members with access to the care they need during the COVID-19 pandemic. We encourage all Independence members and providers to visit our dedicated
COVID-19 webpage regularly for the latest news and updates. We will continue to evaluate member needs as the situation changes.
Member coverage for COVID-19 testing and treatment
Independence will cover and waive member cost-sharing (i.e., copayment, deductible, and coinsurance) for COVID-19 tests performed at physician offices, urgent care centers, emergency rooms, drive-through testing sites, pharmacies, and by home health agencies when ordered or authorized by a health care professional licensed and/or qualified to do so under state law as outlined below. Testing coverage for Commercial members is effective March 6, 2020, through December 31, 2020. Testing coverage for Medicare Advantage, Medicare Supplement, and CHIP members is
effective March 6, 2020, and for the duration of the public health emergency.
As a reminder, a Home Health provider can collect a specimen during an in-person visit and send the specimen to an approved lab for processing. To learn more about COVID-19 specimen collection in the home setting, please read this
Specimen collection administered by health care professionals and processed at an approved lab
Diagnostic RT-PCR and antigen tests and antibody tests: Independence will cover (i) certain COVID-19 tests (diagnostic RT-PCR and antigen tests, and antibody tests), including COVID-19 tests that have been approved, cleared, or authorized by the U.S. Food & Drug Administration (FDA) or for which the developer has requested, or intends to request, Emergency Use Authorization (EUA) for the COVID-19 pandemic; and (ii) the administration of such tests, when ordered or authorized by a licensed health care provider and performed at an approved health care setting. (This includes drive-through testing).
Such testing will only be covered if medically appropriate as determined by the member’s health care provider in accordance with accepted standards of current medical practice. We recommend that providers confirm with Independence if the lab processing the test is an authorized and/or contracted lab and if they have the ability to perform such testing.
Lab specimens for members enrolled in HMO and HMO-POS products may need to be sent to a different approved laboratory, which is not the member's designated capitated laboratory site, when the designated capitated laboratory site does not have the ability to perform the COVID-19 test.
Referral and out of capitation authorization requirements have been waived for COVID-19 Laboratory Testing HCPCS codes U0001, U0002, U0003, U0004, G2023, G2024, and CPT® codes 86328, 86769, and 87635.
Laboratory Corporation of America® Holdings (LabCorp), the exclusive national outpatient laboratory provider for Independence, is equipped to process diagnostic (RT-PCR) and antibody (IgG) COVID-19 specimen testing for our members.
Please visit our
website for current listing of available patient testing sites.
Differential diagnosis: Independence will cover testing of other clinically relevant respiratory pathogens, for the differential diagnosis of COVID-19. These tests include testing of the following pathogens through any clinically established method:
- human metapneumovirus (HmPV)
- respiratory syncytial virus (RSV)
- rhinovirus (common cold)
Referral and out of capitation authorization requirements have also been waived for COVID-19 differential diagnosis laboratory testing procedure codes when performed in conjunction with COVID-19 laboratory testing.
Specimen collection by members
Home test kits: Since the FDA has not approved any test kits to be completely collected and processed at home (e.g., rapid or instant tests) to detect and diagnose COVID-19, Independence
does not cover COVID-19 home tests.
At-home self-sample collection: Independence will cover diagnostic testing of samples self-collected by members at home when the testing will be processed at an approved laboratory following FDA EUA guidance, and self-collection materials (including kits) have received specific FDA EUA approval.
For example, the FDA re-issued EUA for LabCorp COVID-19 RT-PCR Test to permit testing of samples self-collected by members at home using LabCorp’s Pixel by LabCorp COVID-19 Test home collection kit.
Routine testing in advance of procedures
Reimbursement for routine COVID-19 laboratory testing, for asymptomatic and/or nonexposed individuals, (e.g., preadmission testing; screening prior to procedures as part of an institutional protocol) is reimbursed as part of the procedural or surgical payment and is not eligible for separate reimbursement.
Working with LabCorp
LabCorp is equipped to perform diagnostic and antibody testing for COVID-19 for all Independence members, even those who are not capitated to LabCorp.
- The LabCorp diagnostic RT-PCR and antibody (IgG) tests are available to all offices – hospitals, urgent care centers, and physician offices. Please follow the Centers for Disease Control and Prevention guidelines for ordering the tests.
When ordering tests through LabCorp, use code 139900 for diagnostic tests and code 164055 for antibody tests.
LabCorp will not obtain COVID-19 specimens at their patient service centers (PSC). Any person trying to get a COVID-19 test at a LabCorp PSC will be referred to their physician.
LabCorp will collect antibody blood tests at their PSCs. Any person trying to get an antibody test must first place an order through a physician.
Note: The antibody test is only available for persons ages 18 or older.
Sending test specimens
The specimen should be sent in LabCorp's Universal Transport Media (UTM) tube from a
Nasopharyngeal (NP) or
Oropharyngeal (OP) swab
collected and frozen in the office. If offices need swabs/UTM tubes, they can order from the normal supply process (i.e., email, call, beacon Link).
Be sure to use a viral transport media swab for testing as a dry swab will not be accepted. Tests from other viral transport media may be acceptable; however, please contact LabCorp customer service at
1-800-631-5250 to confirm acceptable specimen types.
If your office does not have a routine pickup with LabCorp, please call
1-800-631-5250 for scheduling.
Specimen collection reminders
- LabCorp's COVID-19 test requires the collection of ONLY 1 swab, either an NP or OP
but not both.
- LabCorp's test requires only one specimen type.
- If a provider collects both an NP and OP swab, both swabs can be placed into a single UTM tube. The single UTM tube will not be rejected for COVID-19 testing.
Note: The Supply Order form can be faxed or emailed. Both swabs and UTMs can be ordered using this form. The UTM is on the form and the swab can be written in as the Nasopharyngeal or Oropharyngeal Swab.
A LabCorp account is needed to order the test. If you need to set up an account with LabCorp, visit
NENewaccounts@labcorp.com or call 1-888-295-5915.
Treatment coverage for Commercial members is effective March 6, 2020, through December 31, 2020. Treatment coverage for Medicare Advantage, Medicare Supplement, and CHIP members is
effective March 6, 2020, and for the duration of the public health emergency.
Independence will cover the treatment of COVID-19 as follows:
- Independence will waive cost-sharing for in-network, inpatient, acute care treatment of members diagnosed with COVID-19, whether for medical or behavioral health. For Medicare Advantage members, this includes out-of-network inpatient acute care treatment as well.
- Independence will waive cost-sharing for emergency department visits associated with admissions for in-network, in-patient, acute care treatment of COVID-19 whether for medical or behavioral health.
not related to COVID-19, we will continue to apply the appropriate member cost-sharing.
This includes members enrolled in our fully insured commercial, CHIP, and Medicare Advantage plans, and the individual and family plans available through the Affordable Care Act.
Note: Self-funded customers can opt out of waiving cost-sharing for the treatment of COVID-19.
In addition, cost-sharing is waived for primary care physician (PCP) telemedicine visits through December 31, 2020, for Commercial members and for the duration of the public health emergency for Medicare Advantage, Medicare Supplement, and CHIP members. For more information on our telemedicine position, please read this
Independence will reimburse health care providers for the testing and treatment of COVID-19 as outlined above at their contracted rates including the member cost-share amount.
In response to COVID-19 and potential shortages of medications that may be effective against the virus, prescribers should include the patient’s diagnosis on the prescription. If written for a COVID-19 diagnosis, the diagnosis needs to be confirmed by a positive test result and documented on the prescription.
Independence previously lifted prescription refill restrictions, such as the “refill too soon” limit, for members with Independence pharmacy benefits. Members were also encouraged to speak with their provider regarding using their 90-day mail-order benefit to see if that option makes sense for them.
These measures are important and help members access the prescription drugs they need to manage chronic conditions and maintain good health. However, out of an abundance of caution and to help prevent drug shortages, we are modifying the prescription refill restrictions that were previously lifted. Now, members must have used at least two-thirds of their current medication supply before a refill would be possible.
Note: Self-funded groups can opt-out of the new modifications. Also, these modifications do not affect Medicare Advantage members.
Please review the policy News Article, Testing for SARS-CoV-2 (Coronavirus Disease 2019 (COVID-19)) - Updated May 13, 2020, for more detailed information. You can view this article on our Medical Policy Portal in the News & Announcements sections for Commercial and Medicare Advantage.
For more information about Independence’s position on COVID-19, please review the following resources:
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