Every year, Independence evaluates our health plans to determine if language should be revised to more clearly describe the benefits provided in each of these plans. Members are notified by mail of these changes.
All health plan amendments with the revised benefit language are available
Here is a summary of the January 1, 2021, changes.
Type of benefit/service ||
Plans affected ||
Chemotherapy and Experimental/Investigative services
HMO, PPO, EPO, and POS self-referred
Language about FDA-approved drug usage. The language now addresses other off-label factors that may affect coverage for the drug. The off-label factors include dosage, frequency, and how the drug or service is administered.
Large Group PPO and POS self-referred plans ONLY
Examples of preventive services have been removed. The medical policy defines what is considered a preventive service.
Prescription drug benefits
Type of benefit/service
HMO, PPO, EPO, and freestanding drug
Language about the scope and description of the coupon accumulator program. The new language includes a broader description and more accurately reflects the program.
Providers can verify members' benefits and cost-sharing (i.e., copayment coinsurance, deductible) using the Eligibility and Benefits Inquiry transaction on the NaviNet® web portal (NaviNet Open).
Please call Customer Service at 1-800-ASK-BLUE (1-800-275-2583) with questions about these changes.
NaviNet® is a registered trademark of NantHealth, an independent company.