​​We are moving to the PEAR portal!

December 21, 2020

​We are excited to announce that in 2021 we are transitioning to the Provider Engagement, Analytics & Reporting (PEAR) portal! The PEAR portal offers participating providers a single point of entry to multiple digital tools, including PEAR Practice Management, PEAR Comprehensive Visit, and PEAR Analytics & Reporting (formerly IndexProTM). Your organization will gain access to PEAR portal applications throughout the coming months. You can learn more about the PEAR portal and its applications through the dedicated PEAR portal tab.

Preparing for the PEAR portal

If your organization is not yet enrolled in the PEAR portal, follow these steps to enroll today.

1. Enroll your organization at the Tax ID level and designate up to two Organization Administrators by following the steps on the How to Enroll in the PEAR portal User Guide.

a. If your organization has multiple practices or facilities, please ensure you are coordinating across your practices when enrolling.

b. You can learn more about Organization Administrators and the other roles in the PEAR portal here.

2. Use the PEAR Go-Live Lookup tool to check your organization's launch date for each application.

If your organization is already enrolled in the PEAR portal, there are steps you can take now to prepare for a smooth transition.

  1. Ensure your Organization Administrators are correct. If you need to change your Organization Administrator, please complete and submit a PEAR portal Inquiry form.
  2. Begin provisioning Location Administrators and End Users through the Provider Administration Tool (PAT).
  3. Use the PEAR Go-Live Lookup tool to check your organization's launch date for each application.

Resources

The following resources are regularly updated to provide you with information to support a successful transition to the PEAR portal:

We encourage you to periodically check these sites for updates related to the PEAR portal and its applications.

Questions

If you cannot find an answer to your question, please call PEAR Support at 1-833-444-PEAR
(1-833-444-7327).

We are excited to continue working with you and helping to ensure your patients receive the best quality care.