Independence Medical and Claim Payment Policy portal

June 28, 2021

Independence hosts policy bulletins on the Medical and Claim Payment Policy portal. The policies were developed to communicate both clinical and claim payment reimbursement positions for services administered under the applicable member's medical health benefit plan.

We update our Commercial and Medicare Advantage medical and claim payment policies in response to industry, medical, and regulatory changes. We encourage you to bookmark the page to stay up to date with policy changes.

The portal's information is organized by:

  • Policy Bulletins: View Independence medical and claim payment policy bulletins.
  • News & Announcements: Check out the latest articles about our policies and related information.
  • Active Notifications: Review new policy versions in advance of release.
  • Site Activity: Your one-stop shop for all recent site activity. Organized by month so you are always in the know.

To search for active policies, select either Commercial or Medicare Advantage under Policy Bulletins on the home page.

For important policy information related to COVID-19, visit the Commercial and Medicare Advantage News & Announcements sections.

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