​An innovative approach to behavioral health

October 8, 2021

​Independence is taking a new approach to behavioral health for its members, your patients,​ that considers their entire wellness, including their physical and behavioral health and equitable access to care. This includes reshaping how we work with Magellan Healthcare, Inc. (Magellan), an independent company, and bringing specific behavioral health management services in-house.

Establishing the network

The first step in this process is for Independence to establish a robust and comprehensive behavioral health network.

This month, we will be reaching out to behavioral health providers in the region with information about our efforts and the benefits of being part of the Independence behavioral health network, such as:

  • improved outcomes through better integration of physical and behavioral health services
  • expanded member access to clinically appropriate behavioral health services
  • fewer silos and reduced fragmentation in care
  • enhanced care coordination and collaboration
  • increased access to innovative behavioral health products/programs (e.g., Quartet Health, a platform that makes it easier for both patients and their physicians to identify the most appropriate mental health care for their needs)

Your patients will continue to have access to in-network behavioral health services offered by Magellan through December 31, 2022. Independence's new behavioral health network is expected to be effective January 1, 2023, and will not disrupt your patients' care. 

​Learn more

If you have questions about this new initiative, please email us at ibcbh@ibx.com.​​​

Magellan Healthcare, Inc. manages mental health and substance abuse benefits for most Independence members.