There are four key roles associated with the PEAR portal:
An Organization Signatory is the officer or owner of the practice or provider organization who makes the PEAR portal access request on behalf of the organization at the Tax ID level.
An Organization Administrator is one of a maximum of two people at the provider organization who has unrestricted access to all licensed materials and license data including value-based arrangements delivered through the PEAR portal for your organization. Organization Administrators are responsible for provisioning access to the PEAR portal and its applications to End Users within the provider organization. Organization Administrators may create unlimited Location Administrators to manage PEAR portal access for one or multiple provider locations.
Location Administrators are portal users that manage PEAR portal access at one or more provider locations. Location Administrators can add, remove, or manage End User access for their designated location(s). Only the Organization Administrators can create Location Administrators. There can be unlimited Location Administrators.Together, both Organization and Location Administrators can create unlimited End Users. PEAR portal administrators are responsible for ongoing maintenance of PEAR portal access as required.
The Provider Administration Tool (PAT) is used by Organization Administrators and Location Administrators to provision End Users with access to the PEAR portal and its applications, including designating roles within the PEAR portal.
For more on PEAR portal end user management key definitions and best practices, click here.
User Roles by Application
PEAR Comprehensive Visit
There are two PEAR CV user roles:
*Entering the provider's individual NPI when provisioning for PEAR CV is required to grant them the ability to attest CV forms.
PEAR Analytics & Reporting
There are three PEAR AR user roles:
See more on PEAR portal End-User management key definitions and best practices here.
Third-party organization users may have one of the following roles assigned in the PEAR portal:
An Organization Administrator of a third-party vendor/subcontractor for a provider organization (e.g., billing company and clearinghouse) who may have limited access to the licensed materials and license data delivered through the PEAR portal for the provider organization(s). This access will be limited in comparison to that of a provider Organization Administrator. The Organization Administrator is responsible for provisioning access to the PEAR portal and its applications to End Users within the third-party organization. This includes provisioning access to the Location Administrators. The Organization Administrator can add, disable, terminate, or edit End-User access for all locations across the third-party organization.
Organization Administrators should visit the PEAR Help Center for Third Party Organization Administrators user guide for more on their role.
A portal user that manages PEAR portal access at one or more provider locations. The Location Administrator can add, disable, terminate, or edit End-User access for his/her designated location(s). Only the Organization Administrators can identify Location Administrators. The Location Administrator is an optional role, and there can be unlimited Location Administrators.
Someone in the organization that is granted access to specific PEAR portal applications and roles by either the third-party Organization Administrator or Location Administrator. There is no limit to the number of End Users that can be created.
*Only participating providers in an Independence network can obtain access to the PEAR portal.