Independence Blue Cross (IBX) reminds behavioral health providers to keep demographic information current and check credentialing status.

• Check credentialing status and update demographics:
  Search for your name on the Commercial or Medicare Advantage Find a Doctor tool.

• If listed, you are credentialed — no need to reapply.

• If demographic details are outdated, submit updates using the Provider Change Request form.

• Signing a contract with IBX does not automatically update your demographics; you must use the form.

• Application status:
  If your name is not listed, your credentialing application is still in process. For updates, contact your Provider Partnership Associate (PPA) or email credinquiries@ibx.com.

• If you are not in the Behavioral Health Network, use the PNS Contact Tool to find your PPA.

• New or changing providers:
  If you have never been credentialed, or if you need to change your specialty, role, or region, submit a Provider Participation Form.
  

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