​To help you encourage medication adherence for your Medicare Advantage patients (our members), Independence Blue Cross (IBX) is introducing new messaging within your electronic medical record (EMR) system.

As a provider, you will receive targeted messages for your patients (IBX Medicare Advantage members) who may benefit from refill consistency and adherence recommendations. These messages will appear in your EMR inbox or message center.

They will focus on improving refill consistency and adherence by highlighting out-of-refill notifications, promoting 90-day scripts, mail order fills, and the benefits of using preferred pharmacies. Messages will also target patients with polypharmacy risks.

These recommendations are meant to support, not replace, your clinical judgement. The final decision on medications is a collaborative effort between you and your patient. Your partnership in ensuring medication adherence is vital for the well-being of your patients (our members).

Stay informed

For the latest pharmacy updates, visit the Pharmacy Resource Page to stay up to date.

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