​​​​​Independence Blue Cross will soon launch a web series​​​ via ON24 to help providers prepare for our transition to a new claims processing platform.

This transition to our next generation platform will help us efficiently deliver new and innovative products and services.

The first training will cover the following topics:

• Transition timeline
• EDI Gateway transition
• Transition to PNC Healthcare, powered by ECHO Health​
• New member ID structure
• Policy & Edits Industry standards
• Authorization workflow changes in PEAR PM

A link to the information session will be shared once it is available. All providers are encouraged to participate and visit the Platform Transition page on the Provider News Center to stay informed.​​