[
During the third quarter of 2017, Independence will transition to a new
medical management system for processing requests for authorization. As a
result, the Authorizations transaction on the NaviNet web portal will be
upgraded. The new transaction will streamline the various authorization
submission types (ER Notification, Medical/Surgical, Chemotherapy Infusion,
Home Health, DME, and Home Infusion) into one workflow. Additionally, requests
for coverage for placement in a skilled nursing facility and for non-emergency
ambulance transportation will be accepted through the new transaction.
The new Authorizations transaction will also allow providers to search for a
list of their submitted authorization requests based on a user-defined date
range.
We encourage you to view a brief instructional video that previews the new
transaction to become more familiar with the upcoming changes. Note:
The video does not represent the final product, and we anticipate screen
changes as development efforts continue.
It will be important for providers who submit authorization requests to stay
current with ongoing announcements related to this system transition to ensure
your organization is prepared when the changes are implemented.
Additional information regarding this transition will be communicated
through Partners in Health UpdateSM and on NaviNet Plan
Central. If you have any questions, please call our eBusiness Hotline at
215-640-7410.
NaviNet is a registered trademark of NaviNet, Inc., an
independent company.
]